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Reservations

Reservation Process

  • All riders must complete a (waiver) in advance of the reserved ride. If you are making a group reservation, please send this link www.bertanderniespubtrolley.com to everyone in your party.

  • All riders in a group must have a reservation and waiver completed.

  • You must provide a valid photo ID when you arrive for the ride.

  • Upon making a reservation, you will receive a confirmation email.

  • If you receive an email that says either your payment is pending, or the maximum number of riders for a trip has not been reached. Once either of these issues are resolved you will receive a confirmation email for your ride.

  • For the ride to take place we must have a minimum group of 6 people.

  • If you receive an email, you have joined a wait list because the time slot your preferred is not available.

  • If you receive a email, you will be notified 24 hours before the start time to confirm your reservation.

  • Please contact us if you haven’t received any emails from us. bertanderniesmt@gmail.com

  • Minors will be allowed age 12 but must have waiver and accompanied with adult.

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Day of the Trip

  • Plan to arrive 30 minutes prior to your start time.

  • The trip will begin at the stated time. If you are late for your reservation, the trip will begin without you. We will attempt to meet up with you at the first location if you contact us if you are not able to arrive on time. Refunds or reduced payments will not be given for late arrivals. All trips will end on time.

 

Payment

  • For private group parties, a 50% down payment is charged upon reservation. The remaining balance will be charged to the credit card on file 14 days before the booked date.

  • Individual reservations are charged the full price upon booking. We accept all major credit and debit cards.

  • For refunds, cancellation, and rescheduling, please see our cancellation and refund policy.

 

Refund and Cancellations

  • If a trip doesn’t have sufficient riders, the trip may be cancelled, and you will be offered another time or receive a refund.

  • You may cancel your reservation within 36 hours  and will receive a full refund.

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